Gone are the days when customer support staff was flooded with redundant queries around insurance schemes and policies and repetitive tasks. With Insurance chatbots, businesses have revolutionized customer experience by establishing a two-way communication channel on one of the most used online messaging app, WhatsApp. Since their chatbots for the insurance industry are available 24×7,businesses...Continue Reading

In a mixed AI, the symbolic component overcomes the difficulties of conceptualization, generalization, causal modeling, and transparency of the neural component. Symmetrically, the neural component brings the capabilities of pattern recognition and learning from examples that are lacking in symbolic AI. Symbolic AI encodes human knowledge explicitly in the form of networks of relations between...Continue Reading

Some studies have shown that automating and integrating lab processes such as coagulation and hematology blood tests with front-end processing and specimen storage reduces manual labor in a medical lab setting by as much as 82%. RPA data analytics can automatically scan insurance claims for keywords and important information to automatically route claims to the...Continue Reading